We’ve just released a new IinkSoft support system to ensure even faster support times. Here are the benefits of the new system:
– Faster response time and better tracking of your questions and issues
– Much better search feature for the knowledgebase
– Rate your favorite Feature Requests and knowledgebase articles
– Customer support remote access to your computer if you need extra help
– Troubleshooting tool that will help you figure out what’s wrong without having to talk to anyone!

Watch this video overview to learn more: