Get free 1-on-1 training to get you up and running in no time.
We provide free technical support, training, and marketing education to maximize success.
Short video tutorials and quick guides for all InkSoft features are at your fingertips.
We don’t offer a trial version of InkSoft. Instead, we give a personalized, behind-the-scenes tour so you can understand exactly how InkSoft will impact your business. Reach out to an InkSoft Expert now to schedule your consultation.
InkSoft is proudly made, supported, and hosted in the USA. Our offices are located in Tempe, Arizona and Albuquerque, New Mexico.
Heck no! InkSoft charges a fixed monthly hosting fee so you know exactly what to expect every month.
Nah, we keep it flexible. InkSoft is a pay as you go, month-to-month service.
InkSoft supports both screen printing and digital printing processes. We also give you in-depth control of both print and product pricing so you can charge based on the type of art and products your shoppers select.
SVG (scalable vector format), EPS and Vector PDF.
PNG, TIFF, and PDF.
Brother direct-to-garment printer formats: AR3 format for the GT-341, GT-361 and GT-541
InkSoft is built to work with virtually every customizable or pre-decorated (non-customizable) product in any category. It’s perfect not only for apparel, but also signage and promotional items. We’ve also partnered with some of the apparel industry’s top suppliers to make it incredible easy to add blank apparel products to your InkSoft account and web stores.
Of course not! InkSoft Professional and above comes with a professional, customizable website. However, if you already have a website that you want to continue using, we provide options for integrating the design studio, or even full functionality using the InkSoft API.
Yep. You can use a domain name that you own, or a subdomain for each of your InkSoft powered web stores.
No, InkSoft is not available for self-hosting. The platform is a fully hosted solution to reduce both complexity and pricing.
InkSoft is a fully hosted solution and is made available as a service. We do not license or sell our source code; however, InkSoft has a robust API that will allow you to create custom solutions. Want to learn more? Get in touch.
An API allows two systems to communicate and work together. The InkSoft API allows professional developers to create highly customized solutions built off of the InkSoft platform. Most of our customers do not need to interact with the InkSoft API.
InkSoft is the print industry’s most complete tool for running a printing business. From the world-class online designer to an Ecommerce platform built exclusively for printers, InkSoft helps printers streamline their companies and grow their sales.
InkSoft is 100% web-based software. That means no installations, downloads, or backups necessary. You always have the latest and greatest version of InkSoft. All you need in an internet connection.
Once you’re on the InkSoft platform, there are a few key things you’ll need to set up before your begin selling:
Don’t worry. The InkSoft Success Squad will provide the training you need to get your store up and running quickly.
Currently, InkSoft is available for use in the USA and Canada. We have plans to localize InkSoft for other languages, currencies, taxes, payment processors and shipping providers in the future.
We offer a number of different solutions to fit virtually every printing business. Learn more on our Pricing page, or give us a call at 800-410-3048.
Think of it like a new phone: You purchase the device itself, and you pay a monthly fee to receive broadband service. InkSoft works in the same way. You not only get access to the product; we also provide unlimited support, bandwidth, storage, backups, user accounts, and order volume every month for a flat fee. That means that no matter how much your business grows, you’ll never have a surprise on your bill, and you’ll always have the best version of InkSoft.
InkSoft accepts credit/debit cards and electronic check (ACH) payments for monthly hosting fees.
InkSoft automatically bills for service on the first of each new month. InkSoft requires a valid payment method on file. You can manage payment methods at the billing and licensing area once you’re logged in to the InkSoft Admin Portal.
InkSoft is integrated with a wide range of third-party payment processors. This allows you to process payments online quickly and easily. You can accept payments from your InkSoft powered shopping carts via credit/debit cards, or you can choose to let your customers arrange payment later.
InkSoft has integrated with the leading third-party payment processors such as PayPal and Stripe. Third party-party processors allow you to accept online payments without a merchant account of your own. This method saves you time, expense and makes it incredibly easy and fast to start processing payments online.
Yes. InkSoft allows you to process payments manually using our invoicing function. Alternatively, customers can pay invoices online. InkSoft allows for optional acceptance of purchase orders, and the ability for your customers to check out by selecting to arrange payment later.
InkSoft is integrated with FedEx, UPS, and Stamps.com for USPS shipping integration. This makes it easy to generate real-time shipping fees and shipping labels to keep your orders moving. You can also create custom shipping rules and methods, such as free shipping or flat rate shipping.
InkSoft makes it easy to process orders, from inception to completion. Once an order is produced, you can cancel, refund, escalate through production, and generate packing slips and work orders.
Absolutely. Security has been a priority for us from day one, and we only use the latest and most secure encryption, software, hardware and backup measures to protect your data. InkSoft owns and operates all of our hardware in top tier data centers. We’ll keep your data and customers safe.
Yes! SSL certificates encrypt websites and protect the transmission of sensitive data such as login, password and payment information. We offer both free and custom paid SSL certificates.